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#67 The freelancer’s guide to managing difficult clients

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This post isn’t live yet and it is scheduled for June 19, 2025

Here is what you’ll learn:

  • Learn why there are no “bad clients” (just badly managed ones)
  • Discover how to set boundaries without losing business
  • Master the art of saying “no” without feeling guilty

#67 The freelancer’s guide to managing difficult clients

  • Learn why there are no “bad clients” (just badly managed ones)
  • Discover how to set boundaries without losing business
  • Master the art of saying “no” without feeling guilty
Going out soon to 900+ subscribers!
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💡 Key Insights for solopreneurs

There are no bad clients, only badly managed ones.
Setting clear boundaries and policies upfront prevents 90% of client issues.
The other 10% can be handled with firm but polite communication.

🛎️ Daily reminder for solopreneurs

You cannot control your clients’ behaviour.
You can only control your reaction to their behaviour.

💥 How to take action in the next 5 mins

Write down your non-negotiable policies today.
What are the 5 boundaries you need to set with clients?

😍 Something I'm grateful for this week
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Nicholas Robb

Founder, Design Hero
Author of Life by Design

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Nicholas Robb, Founder of Design Hero, solopreneur and author of Life by Design

More issues of Life by Design about Boundaries

Nov 21 2024

#51 Spotting client red flags before they turn into problems

  • Boundaries
Oct 31 2024

#49 Turn angry clients into loyal customers

  • Boundaries
Oct 10 2024

#46 Favours, freebies and saying no

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Aug 08 2024

#40 Take control of your attention

  • Boundaries, Lifestyle Design, Mindset
Jul 28 2024

#38 How to quickly respond to tricky clients by email without offending

  • Boundaries
How to 10x your life & work through focus
Feb 15 2024

#15 How to 10x your life & work through focus

  • Boundaries, Mindset, Productivity
Feb 08 2024

#14 Frameworks for freelancers dealing with burnout

  • Boundaries, Burnout, Mindset
Jan 05 2024

#9 The dark side of success they don’t tell you about

  • Boundaries, Mindset, Motivation

FAQs from solopreneurs about Boundaries

How do I deal with clients who keep sending lots of revisions in lots of emails after I’ve already started changes?? It’s so annoying!

What do I say if my client always wants things done immediately?

The client is asking me to do more work, but hasn’t paid the first invoice yet, what should I say?

How do you set boundaries without pissing off clients in freelancing?

What do I do when the client keeps asking for free favours?

How do I spot red flags?

What do I say when I’m asked to do free extras?

frantic freelancer → systematic solopreneur

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Nicholas Robb, Founder of Design Hero, solopreneur and author of Life by Design

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