Real questions from real freelancers

Freelancer Q&A
"Should I just do what the clients says, or push back and do what’s best for the client?"

This is a great question!
basically:
It depends! 🤣

We should always service clients, not just serve clients.
as the expert it’s our job to advise as an expert.
sometimes that means saving clients from themselves.

People are always biased to support their own opinions over the expertise of others.
it’s the bane of all professions:
If the client doesn’t see you as the expert, then they will doubt your opinion more often and trust their own more.

I personally think it’s our job to help the client.
But obv there’s a limit to this.

“you can a horse to water but you can’t make it drink”

Ie you can advise the client what’s in their best interest, but at the end of the day you can’t force them to take your advice.

So long as in my heart I know I’ve done my best to help,
then I can be satisfied I did the right thing.

Asked by

Picture of Paolo

Paolo

Web developer

Answered by

Picture of Nicholas Robb

Nicholas Robb

Founder, Design Hero
Author of Life by Design
Nicholas@lifebydesign.online

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