How to train your clients

How to manage clients

A book about how to manage clients, for creatives

A x10 step guide to happier clients, profitable projects & better sleep, for dog-loving designers & frustrated freelancers.

I've spent the last year writing a book on everything I know about running smooth, profitable projects…
It's coming soon.

If you'd like a discount on launch day, pop your email in...

What you'll learn in "How to train your clients"...

Mindset
  1. Foreword
  2. The real enemy – The disconnected pack
  3. Strategy
  4. Know your dogs – Spot the warning signs before you get bitten.
  5. Pack leadership 101 – Become the top dog.
  6. Systems
  7. The Client training toolbox – Systems and processes to streamline your design business and control the project
  8. Tactics
  9. Healthy boundaries – Rebuilding your relationships.
  10. Common misbehaviours and quick fixes – Real examples, and solutions.
  11. Crisis management – Handle crises without losing your cool.
  12. The Untrainable Dog – What to do when all else fails.
  13. Turning clients into packmates – Going above and beyond Building deeply rewarding relationships.
  14. Bonus
  15. Scripts, cheatsheets & templates